Mirigi Privacy Policy

Data privacy is important to our company (referred to in this document as “us”), we respect the privacy rights of users and recognize the importance of protecting information collected about you. This Privacy Policy explains how information is collected, used, and disclosed when using the Mirigi product (“service”). Mirigi is a smart concierge service software for the residential market that provides the user (“you”) with home automation features through services such as Khimo or Lutron and allows efficient communication with the building staff to provide services such as Delivery Tracking, Amenities Reservations, Notifications, and more.

Who are we?

Khimo is a company that develops and provides solutions for smart buildings since 2006, with offices located in Montevideo, Uruguay, at Siria 6101.

What will we do with your personal information?

By using our service, you knowingly provide personal information that is stored on our servers. This information will only be used to provide you with the features of our service and always in ways you would reasonably expect.

Log files of all the processing that is done in Mirigi are kept on the servers. These log files help us debug and fix any possible errors and will not be used for any purpose other than that. The logs could contain any of the personal data listed below.

In addition to creating the logs, the information will also be processed for the purposes specified in each item:

  • User’s Email
    Optional. If requested, it will be used to identify you as a user.

  • User’s name and personal preferences
    Optional. If requested, it will be used to personalize the service, such as the language and metric system.

  • User’s building and apartment and register of events
    To provide the basic functionalities of our service. Events are registered to provide notifications, communicate with the staff, etc.

  • Session cookies
    When using Mirigi in a browser, session cookies are used to improve the usage of the service.

Do we share information with third parties?

In some cases, the service will need to share personal information with third parties. In particular, the service uses Khimo to provide home automation features. For this purpose, information such as the execution of commands in your home is sent. Please refer to Khimo’s Privacy Policy for more information.

Your personal information may also be disclosed to a third party if we are required to do so because of an applicable law, court order, or governmental regulation.

Do we receive information from third parties?

To control your home, the service needs to obtain data from Khimo. In particular, Khimo provides our service with a description of your home. Please refer to Khimo’s Privacy Policy for more information.

How can you access, erase or update your personal information?

If you wish to access, review, update, or delete any personal information we hold, you can write to support@mirigi.com with your requests.

Where do we store your information?

Our servers are located in the US, meaning your personal data will be transferred there. The transmission and storing of this information are under appropriate security measures and will be done through a compliance mechanism such as a data processing agreement. The hosting partner is subject to the Privacy Shield agreement with the EU/EUU.

Could this policy change?

We might change this policy in case of any change in what or how the data is processed. Refer to this policy from time to time to stay updated on our latest policies.

What if you are not satisfied with this policy?

If you have any doubts or concerns about this policy, please send us a message to support@mirigi.com.