The concierge that acts.
Residents ask. Miri acts. Your team focuses on hospitality that matters.
Twenty years in luxury concierge · Miami · Montevideo · Punta del Este
www.mirigi.com
About Mirigi
A concierge that doesn't just answer — it acts.
Mirigi is the complete concierge platform for a luxury condominium — one system that lets residents reach every service and lets staff run every operation, all under the building’s own brand.
At its center is Miri, the first AI concierge agent built to act, not just answer. Residents ask in plain language — “bring my car up in ten minutes,” “book the spa for Thursday morning” — and Miri carries the request through to completion. The conversation is the interface.
For the building, Mirigi means a front desk that handles more with less friction, shared spaces that run without spreadsheets, and residents who feel genuinely looked after. A concierge that works every hour your staff cannot.
Why Mirigi
What sets Mirigi apart
Acts — doesn't just answer
Miri is the first AI concierge built to complete requests end-to-end. A resident says “bring my car up in ten minutes” — Miri queues the valet and sends confirmation. No forms, no holds, no follow-up call.
Your brand on the App Store
The resident app carries your building's name, logo and identity — published as your own branded app on the App Store and Google Play. Every resident sees your property, not a generic platform.
Twenty years of concierge DNA
Our team has refined concierge and building operations workflows since 2003. Every workflow, every edge case, every staff console view reflects two decades of operational learning across the Americas.
The whole building in one app
Concierge services, smart-home control, visitor access, deliveries, valet, amenity reservations, building automation — all in a single conversation-first interface residents already have on their phone.
Miri — AI Concierge
The conversation is the interface.
Residents ask in plain language. Miri places the order, calls the valet, books the amenity — carrying each request through to completion without menus, forms, or waiting on hold.
- Restaurant orders placed and tracked
- Valet queued and confirmed
- Amenity reservations booked
- Visitors pre-authorized
- Smart-home scenes triggered
- Service requests logged
Every Miri action flows through the same workflows your staff already uses — nothing changes on the back end. Inbound calls drop. The team focuses on in-person hospitality.
Complete platform
Features
Miri — The First AI Concierge Agent That Acts
Miri is the first AI concierge agent that acts — not just answers. She places orders, calls the valet, and books amenities end-to-end.
Staff Console & Front-Desk Operations
A real-time operations console for every member of the building's team — front desk, concierge, management, security, valet, maintenance, restaurant — with role-scoped views and twenty years of operational refinement behind every screen.
Amenities Reservations
Reserve building amenities easily with Mirigi.
Delivery Tracking
Track deliveries in real-time and receive notifications with Mirigi.
Last Mile Shopping Revolution for Restaurants
Use Mirigi to connect residents with in-building and partner restaurants, browsing full menus and receiving real-time updates on their orders from preparation to delivery or pickup.
Maintenance & Service Requests
Submit and track service requests efficiently with Mirigi.
Visitor Authorization
Authorize visitors easily and securely with Mirigi.
Valet Parking
Request and track your car with Mirigi's valet parking feature.
Building Automation
Connect the building's sensors and controls into Mirigi, so residents and staff act from one app.
Intelligent Home
Control your smart home seamlessly through Mirigi.
Panic Button
Trigger emergency alerts instantly with the Panic Button feature — ensuring resident safety and a fast staff response.
Fully Customizable
A fully branded mobile app tailored to your property — your name on the icon, your identity in every screen, on the App Store and Google Play.
Expenses Integration
Integrate expense management and online payments with Mirigi.
Reports
Custom reports per building — any question your data can answer, presented as a clean chart or downloadable table.
Paperless Communication
Communicate efficiently and eco-friendly with Mirigi's paperless feature.
Digital Polls
Conduct polls and gather resident feedback easily with Mirigi.
Cameras
Monitor building areas in real-time with Mirigi's camera feature.
Bespoke Solutions
Explore Mirigi's bespoke modules and custom app development.
Trusted by the best
Buildings That Trust Us
Built on a foundation you can trust
Expertise, security, and a partnership built to last.
Twenty years of operational maturity
Building concierge software since 2003, with offices in Miami, Montevideo and Punta del Este. Every workflow reflects two decades of real-world learning across the Americas.
Resident data stays private
Resident information is scoped by role and by unit. We never sell or share it. Sensitive operations require two-factor authentication, and every action leaves a full audit trail.
Role-based access for every team
Front desk, valet, management, security, maintenance — each role sees exactly the work that belongs to them. Permissions are configured per building, so you define how your operation is structured.
Onboarded and supported by our team
We manage setup, staff training, resident onboarding, and ongoing support. You get a live, running concierge — not a self-service configuration project.
Let's talk
Book a private 30-minute walkthrough.
Real features, real building, no slides, no commitment. See Mirigi running live — tailored to your property.
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2026-06-22 · 8c36